1. Home
  2. FAQ
Help Center

Bi77 FAQ — for all your questions
Find quick answers here

Whether you have questions about registration or withdrawals, you'll find everything about bi77 right here. Our detailed FAQ page is ready to help you resolve any issue.

E.g. deposit, password, bonus, withdrawal…

Quick Support
Browse by Category

What would you like to know about?

Account Deposit Withdraw Betting Live Casino Bonus Security App
Our Support

Bi77 FAQ — Always Here for You

We're always ready to resolve any issue quickly.

24/7 Live Support

Day or night, bi77's support team is always on hand to provide immediate assistance whenever you need it.

Instant Solutions

Check the FAQ below for common issues. You'll find answers to most questions in just a few seconds.

Full Support in Bengali

All bi77 support is available in Bengali. Reach out without any language barriers and get quick resolutions.

Safe & Trusted

The bi77 support team will never ask for your password or banking details. All communication takes place through secure channels.

Detailed Guide

Every FAQ answer is written in detail, step by step, so any member can follow along with ease.

Regular Updates

The bi77 FAQ is regularly updated to reflect new features and changes. You'll always find the latest information here.

Account & Registration

At bi77 Register you'll need an active Bangladeshi mobile number and a strong password. You must be at least 18 years old. An OTP will be sent to verify your mobile number. The entire process takes just 2–3 minutes. Click Here Register directly.

No. Under bi77's policy, each person may only hold one account. Attempting to create multiple accounts from the same mobile number or device may result in all accounts being suspended and balances forfeited. Please play responsibly.

On the Login Page Go to the login page and click "Forgot Password?". An OTP will be sent to your registered mobile number. Use that OTP to set a new password. Your new password should be at least 8 characters long and ideally include a mix of numbers and special characters.

bi77 follows a KYC (Know Your Customer) verification process to ensure safe and responsible gaming. For large withdrawals or to fully activate your account, you may be required to submit a copy of your national ID or passport. This process also helps protect the security of your account.

Yes, but you'll need to contact our support team to change your mobile number. After identity verification is completed, an OTP will be sent to the new number to confirm the change. This process may take a little time for security reasons.
Deposits & Payments

At bi77 Mobile Banking, Nagad, Rocket including all popular mobile banking methods in Bangladesh Deposit is supported. You can also deposit via bank transfer or credit/debit card. All methods process instantly.

The minimum deposit at bi77 is just BDT 200, payable via any mobile banking method. The maximum deposit limit depends on your account's verification level.

Deposits are usually credited instantly. If your balance hasn't updated after 15 minutes, contact bi77 support with your transaction ID. Keep your payment slip or screenshot handy — it helps resolve issues faster.

bi77 does not charge any fees for deposits. However, your mobile banking provider (such as Mobile Banking or Nagad) may apply a service charge. Please contact your payment provider for details on their fees.
Withdrawals & Payouts

At bi77 Withdraw Withdrawals are typically processed within 15 minutes to 24 hours. Mobile banking withdrawals (Mobile Banking, Nagad) are the fastest. Bank transfers may take a little longer. KYC verification may be required for your first withdrawal.

The minimum withdrawal amount at bi77 is BDT 500. Your account balance must be sufficient and any applicable bonus release conditions must be met before withdrawing.

Yes, you can cancel a withdrawal request while it is still pending. Go to "Withdrawal History" in your dashboard and cancel the pending request from there. Once a withdrawal has been processed, it can no longer be cancelled.
Betting & Sports

At bi77, you can bet on cricket, football, tennis, badminton, basketball, volleyball, and 20+ more sports Betting is available. Bet live on all Bangladesh national team international matches, as well as major tournaments including the IPL, BPL, and Premier League.

Live betting lets you place wagers in real time while a match is in progress. Odds are updated continuously throughout the game. On the Bet Page Go to the live match list, pick your preferred market, and enter your stake. Any winnings are credited to your account instantly.

Yes, if a match is cancelled or abandoned, bi77 automatically refunds the bet amount. Refunds are generally credited to your account within 24 hours. If that doesn't happen, please contact support.

The minimum bet at bi77 starts from BDT 10. Maximum limits vary by sport and market. The minimum and maximum limits for each market are displayed on the betting page.
Live Casino

bi77's In the Live Casino Play 100+ games with real dealers — including Baccarat, Roulette, Blackjack, Dragon Tiger, and Teen Patti. HD video streaming and Bengali-speaking dealers are available.

Yes, bi77's Live Casino runs smoothly on both mobile and tablet. bi77 App Download for an even smoother experience. Works equally well on both iOS and Android.

All bi77 Live Casino games are operated by internationally licensed providers. RNG (Random Number Generator) technology and third-party audits ensure that every outcome is completely random and fair.
Bonuses & Promotions

bi77 offers a welcome bonus, first deposit bonus, reload bonus, cashback, referral bonus, and daily login bonus. Each bonus has its own release conditions — read the full details on the Promotions page.

Wagering requirements mean you must place a specified amount in bets before withdrawing bonus funds. For example, a 10x wagering requirement on a BDT 100 bonus means you need to wager BDT 1,000 before withdrawing. Conditions vary for each bonus.

The daily login bonus and select cashback bonuses are credited automatically. However, some bonuses require you to apply from the Promotions page to activate them. For deposit bonuses, you may need to enter a bonus code or select the relevant option at the time of deposit.
Security & Privacy

Yes, bi77 uses SSL encryption and advanced data protection technology. Your personal and financial information is never shared with third parties. To learn more, Privacy Policy Read.

Go to Account Settings, find the "Security" section, and enable Two-Factor Authentication. When logging in, you'll need to enter both your password and the OTP sent to your mobile. Keeping this enabled significantly improves your account security.

Change your password immediately and notify bi77 support. Go to Account Settings and log out all unrecognized devices under "Active Sessions". Keep 2FA enabled to protect your account going forward.
Mobile App

The official bi77 app is available exclusively from Download Page Download it from there. Both Android APK and iOS versions are available. Downloading from third-party sites or app stores may pose security risks.

To install the APK on Android, go to your phone's Settings and enable "Install from unknown sources." On iOS, if you run into installation issues, restart your device and try again. If the problem persists, FAQ or contact support.

Yes, you can log in to both the bi77 app and website using the same account. Your balance, bet history, and bonuses all stay synchronized. Access your account from any device, at any time.
bi77 Statistics
50+ Sports
100+ Casino Games
24/7 Support
BDT 200 Min. Deposit
Useful Links
Register Now Account Login Deposit Page Withdrawal Page Betting Page Sports Page Live Casino App Download
Quick Tips

Use a strong password and never share it with anyone.

Keep 2FA enabled — it adds a strong layer of security to your account.

Read the bonus terms carefully before activating.

Only download the app from the official bi77.pro.

Didn't find your answer?

Our support team is available 24 hours a day. Reach out any time you need help.

Log In

Bi77 FAQ — Complete Guide

Bi77 is one of Bangladesh's most popular online gaming platforms. Millions of members enjoy cricket betting, football betting, Live Casino, and slots every day. New members often have a lot of questions — how to register, how to deposit, how to withdraw winnings. This bi77 FAQ The page provides direct answers to those questions so you can get started without any hassle.

How easy is the registration process?

Signing up at bi77 takes just 2–3 minutes. All you need is a mobile number and a password. Once you verify via OTP, your account is ready to go — no complicated paperwork or lengthy forms required. KYC verification may be needed later for large withdrawals. New members receive a welcome bonus immediately after registering.

Keep in mind: The minimum age to register at bi77 is 18. Responsible gaming is our priority.

Common Questions About Deposits & Withdrawals

Many members worry that depositing or withdrawing is complicated. In reality, the whole process at bi77 is very straightforward. Pay through Mobile Banking or Nagad and your balance updates within seconds. Withdrawals typically process within 15 minutes to a few hours. With a minimum deposit of just BDT 200, anyone can start playing regardless of their budget.

Betting & Live Casino Experience

In the bi77 betting section, you can place live and pre-match bets on cricket, football, tennis, and 20+ other sports. Odds are competitive and updated in real time. In the Live Casino, enjoy hundreds of games — including Baccarat, Roulette, and Teen Patti — with real dealers. HD streaming quality and Bengali-speaking dealers make bi77 stand out.

Everything You Need to Know About Bonuses

Bi77's bonus program is highly attractive in the Bangladesh market, with offers ranging from welcome bonuses to daily cashback. That said, it's important to read the wagering requirements carefully before claiming any bonus. Many members skip the terms and then run into trouble when withdrawing. Always read the conditions before activating a bonus.

Security & Personal Data Protection

Bi77 uses industry-standard SSL encryption and firewalls to protect member data. If any suspicious activity is detected, the account is automatically secured. Please note that no bi77 representative will ever ask for your password or OTP by phone or message. If anyone does, it is a scam — report it to support immediately.

Mobile App & Platform Compatibility

The bi77 mobile app works seamlessly on both Android and iOS. You can handle live betting, casino games, deposits, and withdrawals all from the app. Push notifications keep you ahead of the game with match updates and bonus offers. For members who love playing on the go, the bi77 app is the perfect companion.

Responsible Gaming

Bi77 is committed to responsible gaming. Set a budget for yourself and stick to it. Gaming is for entertainment — not a source of income. If you feel you are losing control over your gaming habits, take a voluntary break from your account or contact our Responsible Gaming Read the page.

Need help? If you couldn't find your answer on this FAQ page, contact the bi77 support team directly. We're here for you 24/7.

Frequently Asked Questions
What do I need to open an account? Which deposit method should I use? How long do withdrawals take? Which sports can I bet on? What games are available in the Live Casino? What is bonus wagering? Is my information secure? Where can I get the app?
Important Links
About Us Terms and Conditions Privacy Policy Responsible Gaming
Get Started Now

Still have questions?
Join bi77 and get straight answers!

Sign up and claim your welcome bonus — or download the bi77 app and play from anywhere.

Register Now Download the App Log In
বাংলা