Responsible Gaming

At bi77 Responsible Gaming — Stay in control, stay in the game

Gaming is meant to be fun — that's the core belief at bi77. We want you to enjoy yourself, but never cross the line. Responsible gaming means knowing yourself, understanding your limits, and reaching out for help when you need it.

24/7
Support Services
18+
Age Restriction
100%
Voluntary Limit Setting
5+
Protection Tools

What is responsible gaming and why does it matter?

At bi77, we believe online gaming and betting should be a healthy form of entertainment — not something that takes over your life. Responsible gaming means sticking to your budget, respecting time limits, and never treating gaming as a source of income.

Online gaming and betting are growing fast in Bangladesh. It can be a perfectly healthy form of entertainment — but without the right knowledge, it can become harmful. bi77 is committed to ensuring its users play responsibly and can access support whenever they need it.

The core idea of responsible gaming is simple — you control the game, not the other way around. When gaming starts causing stress instead of enjoyment, that's a sign something needs to change. bi77 is committed to supporting you through that change.

Our platform offers a range of protective tools to help you play responsibly — from setting deposit limits to taking a temporary break. Everything is right at your fingertips. At bi77, responsible gaming isn't just a policy; it's part of who we are.

Keep in Mind: You must be at least 18 years old to use bi77. Opening an account as a minor is strictly prohibited.

Bi77's responsible gaming policy follows international gaming safety standards. We regularly update our tools and services to give you the best protection. Keep gaming fun — bi77 is with you every step of the way.

Get Quick Help

If you're experiencing any issues related to gaming, contact bi77 Support right away. Our team is available 24 hours a day.

Email Support
Support Hours
7 Days a Week, 24 Hours a Day
Emergency Self-Exclusion
Activate instantly from Account Settings
Protection Tools

Your Protective Tools at bi77

Bi77 helps you stay in control of your play. The tools below are available anytime from your Account Settings.

Deposit Limit

Set a deposit limit for yourself — daily, weekly, or monthly — before you start. Once a limit is set, changing it takes 7 days, so impulsive increases aren't possible.

Session Time Limit

Set a time limit for each session. Once the time is up, bi77 will automatically end the session and prompt you to take a break. Regular breaks are essential for healthy play.

Cooling-Off Period

When you feel like you need a breather, take a cooling-off period of 24 hours to 30 days. During this time, no betting or deposits can be made on your account. Come back with a clear head.

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can self-exclude completely for 6 months to 5 years. Your account cannot be reopened during this period.

Loss Limit

If your losses exceed a set amount, bi77 will automatically warn you and, if needed, end the session. This helps protect you from larger losses.

Reality Check

At set intervals, bi77 will notify you how long you've been playing and how much you've won or lost. This information helps you make informed decisions.

Warning Signs

Recognise the Signs of Problem Gaming

If any of the signs below apply to you, seek help right away. Acknowledging the problem is the first step toward solving it.

1
Overspending Your Budget

Repeatedly going over your set budget and feeling anxious about it — this is a clear warning sign.

2
Chasing Losses

Placing bigger bets to try to recover money you've already lost is known as "chasing losses" — and it's dangerous.

3
Hiding From Family & Friends

Hiding your gaming habits from family or friends suggests that, deep down, you know it's getting out of hand.

4
Impact on work or studies

Gaming is interfering with work, studies, or daily responsibilities, and you're finding it hard to concentrate.

5
Taking on debt due to financial pressure

Taking out loans or diverting money from essential expenses to fund your betting — this is a serious warning sign.

6
Feeling restless when not playing

Feeling irritable, restless, or anxious when you can't play — this is a sign of psychological dependence.

7
Sleep problems

Losing sleep over thoughts about gaming, staying up late to play, and feeling tired during the day.

8
You know yourself that something is wrong

If you feel deep down that your gaming is getting out of control — take that feeling seriously.

If three or more of the above signs apply to you, Please contact bi77 Support or speak with a mental health professional near you.

Healthy Gaming

Bi77's Tips for Responsible Gaming

Following these simple tips will keep gaming enjoyable and prevent any negative impact on your life.

Only Play With Your Entertainment Budget

Only use money you can afford to lose without it affecting your daily life. Never play with savings or emergency funds.

Stick to a Schedule

Decide in advance which days, what time, and how long you'll play. Set an alarm on your phone and make sure you stop when the time is up.

Only Play When You're in a Good Headspace

Never place bets when you're feeling low, stressed, or under the influence of alcohol. Your judgment is compromised in these states, and poor decisions are far more likely.

Never count on a win

Gaming is entirely chance-based. Winning is never guaranteed. Treat any win as a bonus, not expected income.

Tell Your Family

Let your family or someone close know that you game. It reduces the stress of keeping secrets and makes it easier to get help if you ever need it.

Take Regular Breaks

Avoid playing for long stretches without a break. Every 30–45 minutes, get up, walk around, drink some water, and rest your eyes.

Self-Assessment

How healthy are your gaming habits?

Ask yourself the questions below. If most of your answers are "yes," use bi77's protection tools or reach out to our Support team.

  • Do you play every day or almost every day?
  • Do you bet more to try to win back money you've lost?
  • Are you spending more than your budget?
  • Is gaming causing problems at work or at home?
  • Do you feel restless or irritable when you're not playing?
  • Do you hide your gaming from family or friends?
  • Have you borrowed money for gaming, or are you thinking about it?
Understand the Odds

What does your score say?

Take the right steps based on your self-assessment results. Seeking help is not a weakness — it takes courage.

0–2 "Yes" answers: Your gaming habits look healthy. Keep it that way by using bi77's protection tools.

3–4 "Yes" answers: Time to be cautious. Set deposit limits and a session timer, and take a few days off.

5+ "Yes" answers: Please contact bi77 Support right away. Activate self-exclusion and seek professional help.

Frequently Asked Questions

Responsible Gaming FAQ

Here you'll find answers to the most frequently asked questions about responsible gaming.

Log in to your bi77 account and go to "Account Settings" or the "Responsible Gaming" section. There you'll find options to set daily, weekly, or monthly deposit limits. Lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period.

No, self-exclusion does not delete your account. Your account and balance remain safe — only betting and deposit activity is suspended. Once the period ends, you can reactivate your account. However, reactivation before the period expires is not possible under any circumstances.

A cooling-off period is a short-term break — typically 24 hours to 30 days — for when you just need a temporary pause. Self-exclusion is a longer-term measure, ranging from 6 months to 5 years, for when you feel gaming is causing serious problems in your life. Both options are there to protect you.

Start by talking to them calmly and try to understand how they feel without judgment. You can reach out to bi77 support to seek help on their behalf. Encourage them to consult a professional mental health service. Remember: addiction is a health condition, not a moral failing.

bi77 enforces strict age verification at registration. Government-issued ID is verified as part of the KYC process. Parents may also install parental control software on their devices. Any account found to belong to a minor is suspended immediately.

When you enable the Reality Check feature, you can choose how often a pop-up appears — in minutes. The pop-up shows your current session duration, your total wins and losses, and gives you the option to take a break. It keeps you aware of your actual situation in real time.

Play Responsibly, Win Happily

Join bi77 and enjoy a safe, responsible gaming experience. Use our protection tools and always stay in control.

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